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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo!
It was crazy.
Ninjas on every side of me but still, Grabbull came through during my darkest hour and saved me once again.
No surprise
Thank you for sharing your feedback with us. We're glad you had aspects of your experience that met your expectations and appreciate you bringing areas for improvement to our attention. We hope to have the chance to serve you even better next time.
It's AIGH, It was decent, it was even mediocre. My best friend Liz thought it was the most amazing thing they had ever seen
Card entry was tedious. Couldn't copy paste card number because it had spaces. Fields didn't register as card so I couldn't autofill. Expiry date entry format was confusing.
Thank you for sharing your honest feedback—we truly appreciate hearing from you and are sorry we didn’t meet your expectations this time. Your experience matters to us, and we’re committed to making improvements to serve you better in the future.
The app doesn't allow us to edit an order so I have to constantly go back or delete the item and then add it again. You should improve the user experience of the application. If the restaurant is closed and I'm scheduling a delivery, it gave me an hour that oops a restaurant is closed, but I'm scheduling it for the future. How does that matter.
Thank you for sharing your feedback with us. We're glad you had aspects of your experience that met your expectations and appreciate you bringing areas for improvement to our attention. We hope to have the chance to serve you even better next time.
It would be nice if the credit card info would auto fill, but I have to type in my credit card number manually… Seems like an easy upgrade to make things more seamless.
Thank you for sharing your feedback with us! We’re glad you gave us a try and appreciate your honest thoughts as we strive to make every experience exceed expectations. We hope to have the chance to deliver unrivaled service and tasty delights next time around!
Easy to use and I appreciate the rewards bucks. But now it says please enter 50 characters... what is that I thought I only needed 20?
Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideas—we’re here, listening, and ready to make every moment better.
They offer nice service very good people. Nice service. Nice service
Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideas—we’re here, listening, and ready to make every moment better.
It was nice. I really like there service... It was nice. I really like there service...
I've ordered from Nick's House of pizza often, and have always been satisfied, and enjoyed the food. This time, the food was late, and the food was cold. The fries were ice cold, and the cheeseburger was barely warm.
Thank you for sharing your honest feedback—we truly appreciate hearing from you and are sorry we didn’t meet your expectations this time. Your experience matters to us, and we’re committed to making improvements to serve you better in the future.
Love this place, and love COD. Great food, fast delivery every time.
Problem with spiciness setting on saag paneer (needed two levels set). Hung going to the cart on iOS.
Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback and are always aiming to improve, so don’t hesitate to let us know how we can make your next experience even better. Looking forward to serving you again soon!
Fee was a bit on the high side, otherwise seamless experience
Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideas—we’re here, listening, and ready to make every moment better.
Easy to order and will definitely use again. Prices are reasonable as well
Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideas—we’re here, listening, and ready to make every moment better.
It was easy to find, the menu is great, food is always good. Z
Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.
It's was easier then I thought."!. Wanted enchiladas... and I could not dine in... due to illness of my patient... I was able to order,. For us... pick up... and enjoy our lunch. Thank You
Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.
Your apps vertical scrolling g only worked in landscape, and it tripled each of my items, causgng me to have to delete them 1 at a time
Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback and are always aiming to improve, so don’t hesitate to let us know how we can make your next experience even better. Looking forward to serving you again soon!
Clear, nice presentation easy to read easy to put add-ons to the order and it was convenient and appreciated the discount for money spent
Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.
Not every menu item was on online order. I do like the ease of the ordering process. The + and - is easy and obvious. Editing an item was easy. And putting in the credit card is straightforward.
Thank you so much for your kind words! We truly appreciate your support and are delighted to hear you enjoyed your experience. Looking forward to the opportunity to serve you again soon!
So far, so good! Pretty seamless experience so far, but we'll see how the delivery goes (I've had food that was claimed to have been delivered but never was, a sandwich with no bag left on my steps, etc. - not from this restaurant though. This is why I'm cautious and conservative with praise until I actually get my food, although there have been instances of them leaving out parts of my order from this restaurant)
Thank you so much for your kind words! We truly appreciate your support and are delighted to hear you enjoyed your experience. Looking forward to the opportunity to serve you again soon!
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Thank you for sharing your feedback with us. We're glad you had aspects of your experience that met your expectations and appreciate you bringing areas for improvement to our attention. We hope to have the chance to serve you even better next time.
Called three times and spoke to customer service, the driver never delivered I ended going to restaurant to pick it up 1.25 hours later
We're sorry to hear that your experience didn’t meet expectations, and we truly appreciate you bringing this to our attention. Your feedback helps us improve, and we’re committed to making things right on your next order. Please know that your satisfaction matters deeply to us.
Website was flaky and took multiple attempts to work, prices inflated about 10% higher then restaurant menu price plus service charge.
Thank you for sharing your honest feedback—we truly appreciate hearing from you and are sorry we didn’t meet your expectations this time. Your experience matters to us, and we’re committed to making improvements to serve you better in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words! We truly appreciate your support and are delighted to hear you enjoyed your experience. Looking forward to the opportunity to serve you again soon!