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GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,403 reviews

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1 review
0 helpful votes
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Couldn't have gone any better
March 28, 2026

I had 100 roses delivered out of state and she absolutely loved them. Completely caught off guard

Date of experience: March 28, 2026
Lina P. — GlobalRose Rep
4 hours ago

Helping create those unforgettable moments is exactly what we aim for. We appreciate you choosing us!

Virginia
1 review
0 helpful votes
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Near perfect
March 28, 2026

Beautiful flowers at a good price, well packaged and delivered on-time...

Date of experience: February 10, 2026
Lina P. — GlobalRose Rep
8 hours ago

Providing beautiful blooms and service is what we love to do. Thank you for choosing us!

Pennsylvania
1 review
0 helpful votes
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Last minute bad news
March 27, 2026

I was informed 1 day prior to delivery that you could not fill my order. I decided to try the next day delivery. We will see how it goes
Also, the discount code was not applied.

Date of experience: March 26, 2026
Lina P. — GlobalRose Rep
1 day ago

Dear Valerie,

Thank you for your feedback.

We understand your concern and would like to clarify that we did send you an email with an explanation regarding your order. To reiterate, your shipment was processed and dispatched on time; however, it was unfortunately delayed due to a disruption on FedEx's end. FedEx confirmed that an aircraft issue caused this delay.

Your order was scheduled for delivery on March 27, and we clearly communicated that, due to the delay, the updated delivery date would be March 28 within our commitment time. Our policy states that orders may be delivered up to one day after the scheduled delivery date. This information is clearly outlined both in the order confirmation email sent at the time of purchase and during the checkout process.

Regarding the discount code, please note that it must be applied by the customer during checkout. We are unable to apply codes after an order has been placed. If there are any issues during checkout, we recommend reaching out via live chat during business hours or by emailing us at [email protected]
So we can assist in real time. At this time, we do not have any prior communication regarding a code issue.

We appreciate your understanding.

Illinois
1 review
0 helpful votes
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I use this company for all of my flowers delivery out of state - great quality product, nice customers service - makes it easy.

Date of experience: March 26, 2026
Lina P. — GlobalRose Rep
2 days ago

We're glad you've been happy with the quality and service. That's what we're all about, and we appreciate your support!

Washington
1 review
0 helpful votes
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Every order has delivered on time and the quality is outstanding.

Date of experience: March 25, 2026
Lina P. — GlobalRose Rep
3 days ago

Thank you for such a lovely review! We're happy your orders have consistently met your expectations. Your satisfaction is our goal, and we appreciate your continued support!

Florida
1 review
0 helpful votes
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Very difficult to order on line
March 25, 2026

Unable to get assistance with someone to answer online. Not enough information about stem length on flowers or size of bulb. How many days do the roses take to open, etc.

Date of experience: March 25, 2026
Lina P. — GlobalRose Rep
3 days ago

Thank you for your feedback, and we're sorry for the delay in chat support. Our website includes in the product information details such as stem length, bunch size, color, bloom size, and expected time to open.

We appreciate your input and are here to help if you need guidance!

Florida
1 review
0 helpful votes
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AmEx haters
March 25, 2026

Ordered. They held it based on payment - used AMEX like I do for everything. They asked 8 additional questions via EMail which I answered. They cancelled the order. I re-ordered and used AmazonPay which is connected to the SAME credit card. Too many hoops to jump through. If this doesn't go through and things are not smooth, then Global Rose has lost a customer.

Date of experience: March 24, 2026
Lina P. — GlobalRose Rep
3 days ago

Dear Saurin,

Thank you for your feedback, and we're sorry for the frustration you experienced.

For certain orders, our system may request additional verification when using specific payment methods, including American Express. This is done to protect our customers and prevent unauthorized transactions. We understand that this process can feel inconvenient, especially when you're trying to place an order quickly.

Regarding the cancellation, this can occur if the required verification is not fully completed or approved within the necessary timeframe. We appreciate you taking the time to reorder using Amazon Pay, and we expect the process to be smoother.

Your experience is important to us, and we truly value your business. Please don't hesitate to reach out if you encounter any further issues—we'll be happy to assist.

Best regards,
Customer Service Team

1 review
0 helpful votes
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Great Service, Great Flowers
March 23, 2026

The flowers are always delivered fresh and on time. Have never had a bad batch of flowers! They arrive fresh and last a long time. Will not order flowers from anyone else.

Date of experience: March 18, 2026
Lina P. — GlobalRose Rep
5 days ago

Thank you for your loyalty and kind words! You can always count on fresh, long-lasting flowers, and we are happy to be your go-to for flowers.
Whenever you need more blooms, we'll be here to serve you!

Minnesota
1 review
0 helpful votes
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Weather delayed my shipment
March 23, 2026

Luckily, I scheduled the flowers to arrive one day before the event because they arrived a day late due to weather issues. Once they arrived though, they were beautiful, just thirsty! Quality is very high.

Date of experience: March 18, 2026
Lina P. — GlobalRose Rep
5 days ago

Thank you for your feedback! We're sorry for the weather delay, but we are glad the flowers arrived beautifully and met your expectations. That's why we recommend scheduling delivery 2–3 days before your event, so they have time to hydrate and account for any carrier delays.

We appreciate your support!

Louisiana
1 review
0 helpful votes
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Fresh flowers
March 23, 2026

Really fresh, beautiful flowers that last a long time!

Date of experience: February 14, 2026
Lina P. — GlobalRose Rep
5 days ago

Delivering fresh, beautiful flowers that last is exactly what we're all about. We're happy you had a great experience and appreciate your feedback!

Washington
1 review
0 helpful votes
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Delivery dates messed up, got them two different days. Remember, that you asked for this review.

Date of experience: June 1, 2025
Lina P. — GlobalRose Rep
1 week ago

Thank you for your feedback.
We've reviewed the FedEx delivery records for your order, and all three boxes were delivered on June 18,2025 at 9:41 AM, in accordance with the delivery date selected at checkout.
Based on this information, the shipment was completed as scheduled.

Illinois
1 review
0 helpful votes
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Global Rose is my bestie
March 20, 2026
Updated review

I'm just an individual who loves flowers at special events, and Global Rose is my go to for everything flowers. I'm glad to say, it's 5 stars for me. Flowers are beautiful and fresh, orders are on time, what more can I ask! Very happy!

Date of experience: March 20, 2026
Lina P. — GlobalRose Rep
1 week ago

Thank you for your kind words! We're honored to be your go-to for special events. We love that you're happy with the freshness, beauty, and timely delivery of your flowers.
Your satisfaction is our goal, and we look forward to being part of your future celebrations!


The ordering process was cumbersome
August 14, 2025
Previous review

The ordering process was cumbersome. It took me 2 days and 2 browsers to complete, delaying the desired delivery. Chatbot was useless. I sent an email for help. I never got help. The confirmation page did not confirm. The sender's email is the same as the recipient and that is not the case but it cannot be corrected. I honestly don't know what happened to make it finally work.

Date of experience: August 14, 2025
New York
1 review
0 helpful votes
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I have done several events over the years and found peace of mind when ordering because I always got my flowers on time, and if there was any issue, it was corrected immediately. Several graduations, anniversary events, and even a small wedding. I am not a florist, just an individual who loves beautiful flowers.

Date of experience: March 20, 2026
Lina P. — GlobalRose Rep
1 week ago

Thank you for your trust over the years! We're happy to be part of your special events, and we look forward to providing beautiful flowers in the future.

Texas
1 review
0 helpful votes
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Website
March 20, 2026
Updated review

Here's a perfect example. I just finished up commenting on the poor website design, function and usability, and I try to sign out and here 's another customer satisfaction survey...

It's as if I didn't just spend 5 minutes trying to give you some sincere input and I had not already completed one.

Date of experience: March 19, 2026
Lina P. — GlobalRose Rep
1 week ago

We're sorry for the frustration with the survey prompt, especially after you had already provided your input. We have reached out via email. Thank you!


Website
March 20, 2026
Previous review

Your website was designed by somebody who's trying to destroy your company or destroy your online presence...

I almost deleted the order two or three times because I thought... this cannot continue to be this difficult, problematic, argumentative or frustrating, and non-intuitive...

But it did it continued, then it became a... i'm going to survive this and at least get it finished after wasting so much time trying to get it done when I should have just given up and gone to 2 or three other providers I've used in the past.

That's on me, but I won't do this again...

I hope you get somebody into your website design. Who really want you to succeed and addresses, several major issues...

Date of experience: March 19, 2026
1 review
0 helpful votes
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Excellent service
March 19, 2026

Flowers arrived next day, beautiful and fresh. I have used them in the past and will continue to use them! I ordered some other flowers from Flower Moxie that never made it to my house. Left me stranded the night before my huge event. Ordered from global rose and the order arrived with no problem.

Date of experience: March 19, 2026
Lina P. — GlobalRose Rep
1 week ago

Thank you for your kind words and for trusting us again! We're glad we could come through when it mattered most and help make your event a success. We're always here to deliver fresh, beautiful flowers.

Wisconsin
1 review
0 helpful votes
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Absolutely wonderful!
March 19, 2026
Updated review

I first purchase flowers for a dance recital last year. They arrived beautifully and was more than impressed. I just placed a second order.

Date of experience: June 6, 2025
Lina P. — GlobalRose Rep
1 week ago

Thank you for coming back! We're glad your first order made such a great impression. We take pride in delivering fresh, beautiful flowers every time, and we're honored to be part of your special events again!


I have been using Global Rose for the past few years...
May 1, 2025
Previous review

I have been using Global Rose for the past few years and absolutely love them. The ease of ordering and quality of flowers is exceptional.

Date of experience: May 1, 2025
Missouri
1 review
0 helpful votes
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Great Experience
March 19, 2026

Wonderful the flowers are beautiful and arrive in good shape

Date of experience: March 19, 2026
Lina P. — GlobalRose Rep
1 week ago

Beautiful flowers in great shape are exactly the quality we strive for with every order. Thank you for trusting us!

California
1 review
0 helpful votes
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White Carnations
March 18, 2026

I ordered carnations for a church dinner. They arrived and were in perfect condition! Beautiful flowers delivered on time to my door!

Date of experience: March 18, 2026
Lina P. — GlobalRose Rep
1 week ago

Thank you for sharing! That's the experience we aim to provide, and we're glad they looked beautiful and met your expectations. We appreciate your support!

1 review
0 helpful votes
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Excellent experience
March 18, 2026

The buying process was simple and easy! The flowers were delivered on time and looked beautiful! I will definitely use this service again if needed!

Date of experience: March 12, 2026
Lina P. — GlobalRose Rep
1 week ago

That's exactly what we strive for! Your satisfaction is always our priority, and we appreciate your support.

Australia
1 review
0 helpful votes
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Best results every order
March 16, 2026

Consistent, quality flowers. Easy transactions, reliable delivery. Will continue to use Global Rose for all wedding arrangements

Date of experience: March 15, 2026
Lina P. — GlobalRose Rep
2 weeks ago

Thank you for your continued trust in Global Rose! We're happy to provide you with flower quality and reliable delivery. It's an honor to be part of your wedding arrangements, and we appreciate your support.