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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was quick and easy ordering new baseball pants for my son. They're really nice pants at a great deal and we received them very quickly
Great product and prices.
You Lack on delivery details and information -both times I ordered from you was the same issue. Delayed information, if at all, customer service can't provide any additional assistance outside of information I already had. A proactive approach would be beneficial.
Really impressed with the gear, love the service, can't beat the prices. We were one shirt short of our full order. When I let Epic know, they said that they weighed the order. I counted them 4 times. Still one short of the order.
Hi Epic Sports Team,
I wanted to reach out and personally thank you for the fantastic service. My recent order arrived exactly on time and was spot on—everything was perfect.
Your customer service is top-notch, and it's clear you guys take pride in what you do. Because of this experience, I'll definitely be a loyal customer for many years to come.
Keep up the great work!
Best regards,
Vincent Gomes
I had to scramble to order team jerseys for myself and my coaches as our vendor didn't have adult sizes for the Nike Dri-fit replica jerseys. Luckily, EpicSports had some 3XL sizes that I was able place an order for and they were delivered on time. Had to unfortunately get the jerseys tailored so spent extra money there, but at least we were matching the kids. Thanks ES for having my back!
I was so excited to get my stuff! I loaded up, so now I'm ready to make shirts for baseball season! Love the quality! Prices were EXTRAORDINARY! And, they got here quickly!
Easy and quick. I wish I would have communicated on some color changes but that was my fault. Website caught a couple mistakes that I didn't noticed and asked permission to correct. It was great
These pants are great. They are super long and they roll up if you need them shorter. Smart design and excellent quality. I got XL for my thin 10 year old and they are a little larger than needed but he has plenty of room to grow.
This site has great prices for the products they have. Any issues we had were addressed quickly and we are satisfied with our experience on this site and with customer service.
I received my order sooner than expected. The quality of the quarter zips is as expected for the price. They fit nicely and are true to size. Most importantly I was able to outfit my team without breaking the bank.
Easy to order. The shirts came in and were as expected. Dry fit and cool. I got 3 shirts to wear for my son's little league games. Sure has kept me cool in this Texas spring heat.
I found the training shoes that I wanted at its lowest price through EpicSports so I gave it a shot. I recieved my order within the estimated time - no problems, perfect condition - exactly what I ordered. I am grateful for the huge savings! I will shop here again.
The best experience I've ever had with a uniform company. Kept me updated on the status of my order and arrived exactly when they said it was going to. Even earlier than they said. The quality of the product is absolutely perfect. I'd recommend it to anybody who plays sports and needs uniforms.
Yes, I received my hat. It's a little squished from the packaging so I'll have to wear it inside the house before I'm seen in public!
Love being able to customize and look at different color combos myself. Jerseys and hoodies turned out great, so far they love the material and feel of them! Only thing is the front pocket on the hoodies are very small.
We needed a specific pair of softball pants and we were directed to try Epic Sports. Easy website, and easy to order. Everything was s.ooth from start to finish. Will order from here in the future!
I received my order and it was the wrong footballs. I needed the Baden Apex size 7 football and received Baden Official size footballs.
Bought a sweat shirt with a college logo print. Turned out that the print was the quail an iron on logo that you could do at home…. Not screen printing as advertised. I was told they have no return policy. Would not buy again.
We had the pro- model Rawlings baseballs delivered to my high school for pitcher spinrate training. It was delivered quickly, to the school, and easy for me to access and implement our school's tax exempt form. Thank You!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

