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From the business
Certified used vehicles for sale with no haggle prices, limited powertrain warranty, roadside assistance and 7 day buyback agreement at Enterprise Car Sales.
Enterprise Car Sales Reviews Summary
Enterprise Car Sales has cultivated a strong reputation for exceptional customer service, with numerous reviews highlighting the professionalism, patience, and dedication of their staff. Customers frequently express satisfaction with the seamless car-buying experience, noting the helpfulness and knowledge of sales representatives. However, while the overall sentiment is overwhelmingly positive, there are occasional mentions of service delays and the stress associated with financing. The consistent praise for staff interactions suggests a customer-centric approach, reinforcing the dealership's commitment to making the car purchasing process as enjoyable and stress-free as possible.
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Mike made the sales process amazing - I loved that experience!
As far as the vehicle, I can tell it was not serviced prior to the sale. The alignment is off, the interior not cleaned, the drivers-side floor mat is missing, and there is a child-safety clip missing. Aside from this, I am satisfied with the purchase!
The other caviot of the sale is that without a second key, I am not able to connect the vehicle to my Volvo app. Is this something that can be sent to me?
I would also like the vehicle serviced and professionally detailed asap.
Thanks so much and again - Mike's service was A-Maz-ing!
Thank you, Mike!
Sincerely,
Ashley Rae Roberts
Every employee I worked with was great! Alexander, Shaek, and Tracy! They deserve a shout out. I'm so happy with how fast it was to get the car. The only upsetting thing is the time frame for the loan payoff process. I traded in the car and was still charged a car note from the previous loan company. That was less than desirable. Overall great experience and would highly recommend!
Thank you, Wanda, for your kind words and for recognizing Alexander, Shaek, and Tracy — we’re thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us! -Christina
Very good and satisfied the sales representative was very nice professional understanding and knowledgeable friendly and really took time to explain everything about the car and overall I was very satisfied she make me feel very comfortable. And that is very important as a customer.
Neseriani, thank you for sharing such thoughtful feedback! We're glad our team made you feel comfortable and informed during your experience, and we look forward to be of service again whenever you need. Safe travels, Christina
A wonderful experience. Iwas very satisfied with the process, Ms Lucille made us feel at home and was very detailed in explaining the whole process of purchasing our car
Hi Chichetam, we’re delighted to hear that Lucille provided such a welcoming and thorough experience. We hope you’re enjoying your new car. - Lisa
Great service. I enjoyed my car buying process. Thanks from the help of Wesley and Steven at the Glen Burnie Enterprise Car Sales Dealership.
Thank you so much, Jaden, for sharing your great experience with Wesley and Steven! We’re thrilled to hear you enjoyed the entire process and truly appreciate your kind words. Your satisfaction means the world to us! -Christina
Highly recommend Enterprise Car Sales! A huge thank you to Lexi for making the process so smooth. She helped me find a 7-seater for my family and was extremely helpful with all the paperwork and questions I had. Truly the best customer service I've had at a dealership. 5 stars for Lexi!
Aimal, thank you so much for thoughtfully sharing your experience! Lexi will be thrilled to hear her efforts made such a difference in finding the perfect fit for your family. We truly appreciate your kind words and your recommendation – it means a lot to all of us. Safe travels, Christina
Very great customer service and very great communication skills family friendly service
Thank you so much, Shaqualia, for your kind words and for recognizing our team's commitment to communication and welcoming service. - Lisa
Great customer service, everyone was extremely helpful and nice and the process was smooth and fast
Hi Tyrece, thank you so much for sharing your experience. We're thrilled to hear the team made the process smooth and enjoyable. - Lisa
This one of the best car sales company in my city and the sales reps are amazing
Hi Debra, thank you for your kind words. We're delighted to hear our team made such a great impression. - Lisa
Great Service from our dealer Daniel. Made everything easy. Will recommend Enterprise to family and friends.
Thank you so much for your kind words, Peter. We're thrilled that Daniel was able to make the experience smooth and enjoyable for you. Recommendations from valued customers like you mean the world to us and keep us motivated to deliver our best! -Christina
Mickie Williams is the absolute best! We won't buy a car from anyone else!
Hi Julie, thank you so much for your kind words and loyalty. It’s wonderful to hear that Mickie was able to make your experience exceptional. - Lisa
Id like to personally thank Jacob and Crystal and Derek for being patient with me and doing there vwst to make sure i got the best deal with what was available to be based on my credit and finances. They were all great and friendly and helpful. Id definitely recommend these guys for anyone looking to buy a car and getting the best help with making a decision and getting the best deal available to you. Thank you all again.
Thank you, David, for sharing your positive experience. We're glad to hear that Jacob, Crystal, and Derek provided you with excellent service and support during your car buying journey. Your recommendation means a lot to us. - Lisa
Excellent customer service, very friendly and professional very informative, was treated like family. Amazing experience.
Thank you so much, Kimberly, for sharing your wonderful experience with us. We’re thrilled to hear you felt treated like family and appreciated our service. - Lisa
This team was incredible KJ went above and beyond to make me feel comfortable and confident in purchasing my car!
Natalie, thank you so much for your kind words! We're thrilled to hear that KJ made the car-buying experience comfortable and inspiring—something like this truly motivates our entire team to keep going above and beyond. Wishing you many happy miles ahead! -Christina
Enterprise has a wide range of nice used vehicles at a reasonable price. I worked with Jocelyn, one of their very best employees who made my purchase a pleasant experience.
Thank you, Joyce, for sharing your positive experience and highlighting Jocelyn’s excellent service. We're thrilled to hear that you found a great vehicle at a reasonable price and that the process was smooth and enjoyable. Your feedback means a lot to us! -Christina
Well, this was an unusual experience as I returned a car and bought another one which I liked better and that returned policy was handled so professionally and easily by Sean and Dave that it's hard to believe how professional and great these guys are I recommend anybody to go there and buy a car from them because it's just not what used to be a terrible experience with other dealers go see Sean and Dave.
Thank you for your feedback, Daniel. We're glad to hear that Sean and Dave made your experience enjoyable and seamless. We strive to provide excellent service, and it’s great to know we're meeting those expectations. - Lisa
Mrs. Aveon and Ms. Myy were amazing! Thank you for seeing me as a person and not just the next sale on the sales goal chart. They were professional upfront and let it be known if this is not what I want or need they will work with me through the process. Thankfully I came there for a specific vehicle they had based on the site. I bought my first car as an adult from Aveon 14 years ago and it was awesome to buy my second one with her and now Ms. Myy. Don't worry in 14 years I will be back lol. Thank you all again!
Thank you for your wonderful feedback, Reginald. We’re thrilled to hear about your positive experiences with Aveon and Myy. It's always a pleasure to assist our customers in finding the right vehicle. We look forward to hopefully seeing you again in the future. - Lisa
Im so grateful. As a single mom with little income and no village, Jay, my car salesman made sure I walked out with a vehicle. Jay and his team did everything possible to make sure I was satisfied.
Thank you for sharing your experience, Kelly. We're thrilled to hear that Jay and the team were able to help you find a vehicle that meets your needs. Your satisfaction is important to us, and we appreciate your feedback. - Lisa
Excellent! Excellent! Great Sales Person! He needs a raise!
Thank you so much for your kind words and recognizing our team’s efforts—it truly means a lot. We’re committed to continuously providing great service and look forward to assisting you with any future needs. -Christina
The Culver City enterprise was very serious and reliable, I was very happy, my consultant was Giovanni and I was very satisfied
Thank you, Luigi, for your kind words. We're delighted Giovanni provided you with reliable service and a positive experience, and we look forward to welcoming you back in Culver City soon. -Christina
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ashley, thank you so much for recognizing Mike’s effort and for your feedback. If we can be of any further assistance, please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide your contact information, the office location, VIN and the details. Thank you. – Lisa