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Electric Bargain Store Reviews Summary
Electric Bargain Store has a rating of 4.5 stars from 6,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Electric Bargain Store most frequently mention smoke detector, customer service and good experience. Electric Bargain Store ranks 2nd among Safety sites.
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Admittedly my mistake not reading policies.
Purchased wrong product, they carry same product, but to exchange it has to be within 14 days of postmark (I was 2 days past), pay for return shipping (understandable), but than have to pay a 25% restocking fee. And the return has to be examined first and approved. I realize my mistake immediately, but just couldn't exchange for same product, same price, but different model. Not worth it to return and repurchase what I really need. Will not buy from, or recommend this company.
The address on the ship address was in order. The order was stuck in Richmond for over 2 weeks. I called to find out what the problem was and told them the correct address. 2 weeks later I finally got it. I had to call to tell them it was stuck Richmond Post office.
Seller communication was great. The alarms come with everything needed to install
It took longer than expected but I received my order
I order 6 and received confirmation of the order. Then did not hear anything for weeks. Followed up and it appears my order is stuck somewhere in CA. When I enquired again they that if the "status" hasn't changed by next week to contact them and they would find another solution. I waited and still the status is the same so I contacted them again and asked if I could cancel the offer. I received a link to this survey instead of a response.
I ordered I4618 which were supposed to be 9 volt battery with front loading batteries. Also, these were supposed to have electrical adapters so I wouldn't have to re-wire them. Check my original order and you will see. Instead, they sent me a totally smoke detector with two double A batteries and adapters that don't match up. Lastly, no one contacted me about this switch out of my order. Service Rep explained the product I wanted was out of stock and no longer available. All I asked for was a minor price adjustment because I had to rewire them at added trouble and expense and they were not what they advertised and ordered. Definitely a case of "bait and switch". If no restitution is made I will be contacting the BBB and negative reviewa will be posted online.
Reasonably prompt delivery but the item was not exactly what I ordered. The LED light module was to replace one that went out and I just wanted to swap the light and not have to rewire it. The new unit was a close match but did not quite plug into the old adapter so I had to rewire after all.
The fixture that I wanted was discontinued but the one suggested is perfect!
Needed to replace 20 yr old smoke detectors. You had just what I needed. Fuss-free ordering, delivered in a few days. Install straight forward. I like the way EBS kept me informed and updated on order status. I would order from these folks again.
Ordered a replacement Smoke Detector and the replacement was an easy find, excellent bargain, and works perfectly. THANK YOU!
This has made the 2nd time ordering a replacement. I 100% give Kudos for being a simple and exact match. I do highly recommend the site. It is easy enough to find your model and the pricing to me is as good as I can be in comparison to industry replacements. Thank you.
Placed the order for the wrong color. Immediately called cs and told them to change to white. They still shipped wrong color and white and charged me for both. Tried to return both as white didn't fit and obviously got wrong color. Only got one ra number for wrong color sent that back and have yet to receive credit even though cost me $28 to ship back. Ebs sucks at cs and that is being nice.
The light I ordered arrived in a timely manner. It was used to illuminate my driveway as additional security lighting. The light was bright and easy to install.
I received my order very quickly. Everything went smoothly.
I am glad with my purchase through the electric bargain store, while i have had the on time feedback and response from the sales and custom team, also i able to get the product i have requested on time, thank you.
Everytime I have ordered for you I have received the right product at the right price very quickly. Thanx
I was happy to find a shop with a smoke detector model that fits my existing base. It's all so much easier that way. Easy site to use and I'm pleased with everything.
I ordered an existing model of my Kidde Smoke Detector, which is now out of date. EBS sent me an updated model with a wiring adapter to connect the new detector to the existing in-ceiling wiring. I just now got around to installing the new detector because of some ongoing renovation. The detector fits perfectly and works fine. When my other detectors need replacement, I will certainly order with EBS again..
Most satisfactory from initial call to receipt of product
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members