Daniel's Jewelers

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Reviews

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2.8
Reviews 27
5 Stars
32%
4 Stars
4%
3 Stars
0%
2 Stars
8%
1 Star
56%

California
1 review
1 helpful vote
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In ceriitos mall
August 5, 2025

Dont buy in this store in Cerritos Mall, Cerritos center, Daniela G. And his manager charged me $175.00 for this sterling silver necklace and in Daniels Jewelry online costs $89.00... I claimed them, but they said they cannot do anything because the receipt says not returns, no exchanges, no refunds... They steal, be careful...

Products used:

i didnt use it

Date of experience: August 4, 2025
GB
1 review
0 helpful votes
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Scam Site – DON'T SHOP HERE!
July 8, 2025

Ordered from this same guy via eBay and got something small just to be on the safe side and test out the quality of the rope chains. I was somewhat pleased with it so I decided to come back again for a second order this time of a larger piece. BIG MISTAKE! EBay shut down his profile and after extensive back and forth with eBay I finally got a refund for the order I never received. Eventually I decided to visit this website of his to purchase directly... even bigger mistake. I was charged full price plus international shipping for a piece that once again NEVER ARRIVED even after I was informed it was in the country and I had to pay extra clearance charges amounting to nearly half the cost price of the chain itself. I got in contact with Daniel about this and the response I got was that he has no responsibility for the delivery and making sure it arrives to its destination and wouldn't replace or refund it either. I did some digging online after this and found out that this is his regular scam activity as many others have fallen victim to him as well in the same way so much so that he has had multiple eBay pages shut down as well as Etsy and a few other 3rd party selling platforms. So yeah, basically 2 orders and hundreds of bucks gone completely down the drain. I say all this to say... DON'T BE ANOTHER VICTIM! Learn from us who have already even got by Daniel.

Date of experience: June 21, 2025
California
1 review
0 helpful votes
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Marilyn and Elvis will protect me!
July 4, 2024

Yes, Daniel five star video wasn't my friend.Hi Daniels, this is Tabitha Markee and I just wanna let you know there's something going on you need be aware of for some reason there is six people claiming to be Experian Equifax, TransUnion, Credit Karma, credit wise and t FICO who's that I don't ni anybody named FICO why are you so mean to me?. There's no reason they conspired against me and they have the nerve to blame you and said that you verified doing this to you. I don't understand I don't know why. They all conspiring against me. They're all saying, saying this happened on the same account same delinquency, Daniel this is no coincidence. I mean they literally hit together because there's no coin that this happened at the same time and why did you take me and why do they have the nerve to blame you Daniel saying you said these things from six years ago. Bad things can't believe tr. They wanna play games with me but I'm scared my life is being threatened and I just wanna make you awate. You can see that have all conspired against me just me for some reason to destroy my life I understand thisand they're actually saying things about you. They're saying that you said I know you didn't because there's no way you're gonna put this on on my credit report you said I paid it and I just think it's unfair. It is absolutely unacceptable and you know what they have the nerve to say you said it was true when you didn't say that and you didn't do that I think it's horrible. I feel scared. I feel like Trump had to do and I think the army I think they're coming after meand my neighbors shelter was gonna let you know I've been contacting everybody since 2018 and it's gonna be serious when nobody hears from me for a month and i'm just asking you like if you do find my family if no one hears for me what's going on and I don't have time to notice everybody, but I'm just gonna send this to you real quick. I just wanna let you know what they're saying about you I understand they all confirmed with me that you said this.and I heard they have lunch at Applebee's. They all have the laptops out and they chose me and they chose my Daniels account. They chose their 2019 and they all read all of them at least 90 day late on me for no reason and I can't believe they have the nerve to say you said it and then have the nerve to say yes you said and your approved it. O received a call from so
I know I haven't bought jewelry since 2018 and I got a necklace. I got a call from som one claiming to be a waitress at Applebees saying she heard all this while delivering their food to their table. She asks me to let you know of this as a warning. I do not know how she even got my number. But she said her uncle Osama bin Laden will put her into hiding if necessary but he thought thinks that she should report it to me right away.i bought earrings a necklace and a charm for $1500. 6 years ago' why? I still wear the necklace and I don't understand why they're doing this to you. I just didn't make sense Daniel I don't know if you've got word of this or mot. Or I mean I don't know if they're gonna let you know it's a conspiracy against me, but you have nothing good to me. I just wanna let you know what's going on that they're saying bad things about you bad things I don't think it's fair. Like six years ago I called these people. I wanted to ask them why they were saying bad things about me and trying to blame you. About six years ago I called this place called TransUnion and I spoke to lady Becca and I told her what was going on. I asked her why you being so mean to me and why why are you saying this is about my friend Daniels. She was so nice to me. I mean I talked to so long. I know her grandson was born five years ago and she gives me updates and she's so nice. She even told me one time that she'll send you guys a letter just to let you know. At this point, I don't think Becca was even my friend and I don't care send that letter. I'm leaving my phone number *******035 just please call my family to let them know. I'm in bomb shelter down the street.
I'm sure there's a lot of people after six years I was talking to me he might be concerned. I'm so sorry they're doing this to you and they're saying you said these things and they're putting on my career report, I can't believe and they wanna blame you. Unacceptable. I'm sorry they're putting you through this. Daniels just me one favor. Do not tell Trump do not tell the army where I am at. Thank you.
And Daniel's One I just wanna let you know what they're saying about you. They are saying the nerve of them to actually say that all these 90 day late payments like even after the account was peid. That right there like how do they think that makes sense if anyone believe you that I had z7 90 day late payments. They are actually saying that you reported us three months after I paid my account. You would actually say some so dumb. Elvis and mariLyn will protect me!
Sent from my iPhon

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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Theft
December 8, 2023

The worse jeweler ever.
The product I bought from them was of very poor quality and the lock got broken they never have the item replaced and they never recommended a local jewelry that may assist with the fixing
I really dont understand how such a bad company could be in business for over 70 years

Date of experience: December 8, 2023

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California
1 review
1 helpful vote
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The ring is gorgeous. But the diamond tennis bracelet has been repaired two times and it's still broken. The last jeweler Repair at Daniels did a sloppy job. I can't even close the class. I've been able to wear that bracelet two times and the last two years you put it on it breaks what do you say about that Daniels jeweler, that was not a quality bracelet that you sold us. We purchased the Insurance for the jewelry that we purchased but what good is it if the jewelry repair person is bad, right.

Date of experience: November 9, 2023
California
1 review
0 helpful votes
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Anaheim plaza
October 22, 2023

Wonderful customer service! The store manager Michael put in work to help me find my perfect wedding ring. It wasn't easy and it took awhile but he kept me updated and didn't stop trying until he found something I liked. All of the employees are very kind and & welcoming.

Date of experience: October 20, 2023
Florida
1 review
0 helpful votes
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Customer service at Daniel's
September 1, 2023

Two associates helped with my purchase of earrings and a men's gold bracelet. They Bryan and JimKelly were fantastic in finding what we wanted and at the price we could afford. Enjoying our purchase everyday!

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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DON'T FINACE
August 21, 2023

I financed and paid off my bill and they took about 80 points off and it's been over 5 months and I still haven't received my credit.

Date of experience: August 21, 2023
South Carolina
1 review
1 helpful vote
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Satisfied
July 14, 2023

I purchased a wedding set online. Not only did Daniels jewelry honor a coupon I left off of my order, they had my ring delivered by the promised date and it is absolutely gorgeous. Their customer service has responded to every single email I have sent within 24 business hours. I have sent several. They also approved my credit and the payments are quite reasonable. The ring came with very detailed instructions if I wanted to return the item.

Date of experience: July 13, 2023
California
1 review
1 helpful vote
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Worst purchase ever
June 16, 2023

Honestly what kills you is the interest charges nd they dnt even tell u this so if your payment it's 56$ u end up paying 65$ no mames they be jacking money from u( I rather do buy cash) worst experience ever

Date of experience: June 16, 2023
California
1 review
1 helpful vote
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Awesome job
June 9, 2023

Elena was a Very helpful and friendly person and helped out picking our beautiful promise ring that was a perfect fit.

Date of experience: June 8, 2023
Arizona
1 review
0 helpful votes
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Good customer service from Ashley a
May 1, 2023

Had great customer service from Ashley A off of Thomas rd in Phoenix but I did expect her to show us a diamond tester for the money we've spent and she didn't which isn't her fault just the store police.

Date of experience: April 30, 2023
California
1 review
1 helpful vote
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Customer service Buena Park Store
February 24, 2023

Just letting you know that I went to your Buena Park Store today and I was totally disatisfied with one of your salespersons. Queenie was extremely pushy. Bugged me 7 or 8 times to buy a watch and I kept telling her no no no and she wouldn't take no for an answer. Very poor pushy service which I didn't appreciate. I will never go to Daniels Jewelers in Buena Park ever again. They get none of my business. I Would give 0 stars if I could. Very pushy poor forceful service like a used car lot.

Date of experience: February 23, 2023
California
1 review
0 helpful votes
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Cheaply made bracelet
December 29, 2022

Bought a $2000.00 Bracelet that I have had to have repaired 5 times. The first time I wore it the thing broke. Daniels wanted me to pay them to repair it, this was one week after it was bought.

Date of experience: December 29, 2022
California
1 review
0 helpful votes
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This is a big mess
December 27, 2022

I recently purchased a bracelet and it was so small it rip I lost it.then I got two gold necklace and it's been a night mare both of them got Tangled and I only got to use it once before they got Tangled together it's been a month and have not been able to unknott them this is rediculous they way to thin like pieces of sowing string not like the picture I'm so mad because I can't untangle this $#*!

Date of experience: December 26, 2022
NL
1 review
2 helpful votes
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Don't buy here
September 23, 2022

Their quality is crap and don't advertise what they sell you. The best gold shop I've bought so far is jacoje and I've bought from a few online gold shops already

Date of experience: September 23, 2022
Arizona
1 review
1 helpful vote
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They all gave me excellent customer service I really love this store I will shop with them again my name is Gloria a brought a gold chain on 08/26/2022at 7:00 pm All had Beautiful smile keep up the excellent customer service.my name is Gloria Boyd

Date of experience: September 3, 2022
California
4 reviews
0 helpful votes
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GREAT JEWELRY
May 6, 2022

Daniels is a good place to buy quality jewelry at great prices.
Daniels also helped me to rebuild my credit through the use of the Daniels Jewelry credit card.
I can't wait to buy my next piece of jewelry from Daniels Jewelry in Lakewood California.

Date of experience: May 5, 2022
California
1 review
1 helpful vote
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Extremely disappointed
March 18, 2022

I encourage everyone who ever decide to go to this place for business deeply reconsider spending your time or money. I'm a well known Coach in this area of Newark and Fremont. I'm also the president of the only little league program in this area that feeds into every highschool in Fremont and also Newark. I help at risk kids to find a better way. Just a little of my background. I had problems since the start of this agreement. They ran my credit multiple times and had to call the corporate manager to correct it. In two months of a purchase a diamond came out of my wife's ring. They neglected the fact of telling me that if there's no added coverage then I'm on my own with the wedding set. The lady that help me with the purchase was inexperienced in assistance. So now I'm left with a bill 2 months later. I urge you to make sure you cover every question when dealing with this business. Sincerely Coach Du!

Date of experience: March 18, 2022
Arizona
1 review
0 helpful votes
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Poor Ring repair service
March 5, 2022

Charged for sizing a ring, sales associate charges for 1.5 grams gold to be added to a ring to be resized. When we picked up the ring it was clearly stretched and thinned out. The associate delivering the ring to us was not the same as who took it, she did not care and hardly checked. Ripped off.
Paid at drop off.

Date of experience: March 5, 2022