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CustomControllerzz has a rating of 4 stars from 256 reviews, indicating that most customers are generally satisfied with their purchases. CustomControllerzz ranks 4th among Video Game Accessories sites.
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I ordered a custom controller back on Nov 28,2016. It is NOW... January 13,2017 As of today I STILL do not have the controller I ordered. I was told & assured I would have it by Christmas not to worry. 5 days before Chrsitmas I called Again asking where was my order. They tell me some parts had to be back ordered they were not working properly but wanted to offer me some other design pieces. NO thats not what I custom ordered. And should'nt you have had someone call me to let me know instead of me calling looking for my purchase? So the guy tells me parts are coming in the next day they will get it together & ship it out no later than Tueday Dec 27th. In the mean time I have been feeding my son a bunch of BS about a Christmas gift that he has yet to receive & was on the top of his list. But has no ideal he is getting. It really breaks my heart to tell my kid lies just to cover up what the f&*$ this place is not doing. SO I then called back on Jan 2,2017 Was told... Oh yeah I have your controller right here. It's all put together ready to go. Looks really good I will be sending it out fist thing in the morning! (Jan 3rd) IT IS NOW January 13,2017 AND I STILL HAVE NO DAMN DARN CONTOLLER! This place is a flipping fooking joke. Normally I am a calm understanding parent. But when I have to repeatedly feed my son BS & repeatedly call & inquire about my purchase it fuels me. PLEASE find another source for custome controller if you can. I WILL NEVER buy through this company again and highly recommend you not to buy from them as well. Mind you I ORDERED ON NOVEMBER 28,2016 IT IS NOW JANUARY 13,2017. This is truly PATHETIC.
Answer: Hi Jo, please feel free to call us directly toll free at 800-214-4342. A trained customer service representative would be happy to assist you and provide accurate order updates. We hope to hear from you soon!
Answer: They are liars and fakes I think unless they have just given up entirely. They don't respond to anything and don't answer phone calls either. Unless you're placing an order.
Answer: Hello, you would not be charged for something you did not receive. If you have billing questions please either call or email our sales team. They would be happy to assist you. They can be reached at 800-214-4342/[email protected]. We hope this helps and we look forward to hearing from you!
Answer: Hi Liam! Thank you for your interest in our products. All orders are different, for the most accurate answer please email us at: [email protected]. Please be sure to include your first and last name and also your order number. We would be happy to assist you!
Answer: Hi Margaret, thank you for your interest in Custom Controllerzz! Standard processing time is currently about 2-3 weeks. I would expect delivery within the first week of December if not sooner. Please feel free to contact our sales team at: [email protected]
Answer: Hi Dan, please feel free to take a look at our Instagram for real pictures of customer controllers. Our username is@CustomControllerzz. We hope to see your order soon!
Answer: Hi Daniel, I apologize for such a delayed answer! Yes, our controllers work for all games including the rapid fire feature. I hope this helps!
Answer: Hi Masen, all controllers are delivered within the processing time noted on our site! I hope this helps!
Welcome to Custom Controllerzz, your one stop shop for custom gaming controllers and mice.

