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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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Your website is so easy to use and you give wonderful discounts for all of us who have 10 animals.
I'm trying to change my username and email address because the email address that is on this account does not exist anymore
I have been ordering from Budget Pet Care for several years. The prices are unbeatable. I have always received what I ordered with no hitch. I have recommended them to many friends and family.
Have shopped on this site for several years. I have always been satisfied and I recommend it to all of my friends and family.
Good selection of pet products. There are always great discounts that make the products affordable. The shipping takes a while to arrive, so you have to plan ahead. But it always arrives packed well and I've had no issues. Would definitely recommend Buget pet care.
Not five stars because dont have the option of PROTECTING MY $#*!ING PRECIOUS TIME THAT THIRTY MILLION LITTLE GNATS WANT A PIECE OF, and simply leaving a star rating
Had difficulty changing my account password. Customer service chat was astonishingly quick and efficient at resolving the issue. I don't believe I have ever had a problem online that has ever Bern resolved this quickly. Kudos customer service chat!
I've always orders my dog's heartworm pills because of deals and consistency here. Some sites are overpriced and never stock.
This is the second time I've ordered from BudgetPetCare.com. The first time I got a great price on meds for my dog, so I decided to come back and check on my cat's meds. Great prices again!
I will be back (said in the Arnold voice).
Great price on the item I was ordering
Very easy to order and love the discounts you offer
Very easy ordering and it really didn't take a long time for delivery; my only complaint is that my last order I had some crushed boxes
Orders appear on time and the prices a little better than US based sellers. I also noticed they have the same coupon code as a similar US seller. I suspect they're the same company and it's just cheaper on this site. (just a guess)
I appreciate the coupon and cash back rewards that I earn when purchasing from budgetpetcare. Sometimes takes a while to get to me. However it is a great value. I can buy for same price before coupon and cash back locally but it is worth it to purchase from here.
Can take a little while to receive so I order ahead of being out. I have three dogs and this makes it more affordable to keep them all protected.
I have purchased from here before. Just ran out and tried checking prices locally. Wow. So expensive. This place saved me a lot of money.
Always order my dogs supplements from here. Great fast service and always costs less than the vet medication.
I have used Budget Pet Care for my pet needs for several years and they are wonderful. Easy to work with, great website and terrific customer service.
I have used Budget Pet Care for several years and am always satisfied with the service and ease of use.
Quick and easy ordering; arrives quickly. Never had a problem with this company. I have ordered several times and will continue to do so for my dogs. Also, I love the cash back on orders, it's a great perk!
My previous experience is satisfaction with ease of orders and delivery!
Budget Pet Care has a large variety of products at very inexpensive prices. Website is easy to use and free shipping is available.
I have bought revolution plus for my two cats for awhile now. I have now only one cat, but thinking about getting another one.
Best prices, discounts and promotions. I've been buying all my dogs maintenance medication from this website for the last 4 years.
We have 13 dogs, majority are rescues, this site is a life saver for flea and tick meds at half the price!
Prices help when you rescue! Order takes about 2 weeks, but this is expected and they tell you it can take that long. This affordable pricing has been a blessing to us!
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

