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Branson Shows Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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The shows didn't seem to be organized logically, and some shows were offered that weren't actually available. As a whole most of the experience was good.
I still have yet to receive my confirmation email or anything about what I purchased… I have emailed multiple times an no response
Very easy and helpfull, you guys trully have the best deals! Thank you
Very disappointed! The date of 3/726 was accidentally entered into the online reservation. It should have been 5/7/26, but this error was not brought to my attention until later the evening of the booking when I attempted to add an addition show to my order. The service department made no attempt to correct this error and informed me the date of complaint had to Be more than 48 hrs. Therefore, since I am not in Branson, and scheduled to be there in MAY not March, my $221.00 will not be refunded, or the ordered not placed on correct day of May 7,2026. 15 minutes ago this confirmation appeared in my inbox!
Would have been great to see where the seats are located at the time of purchase.
Show was amazing I was entertained the entire evening. A must do again
The dinner cruise was easy to book. I had a problem with my order (my fault) and the customer representative was very helpful to fix my error.
Diane was very thorough and pleasant to work with. Great experience
I found your website to be not very customer friendly. It was harder than I expected to negotiate. See my previous review/complaint. However, all is straight now.
The website and ordering process is too complicated. I want 2 tickets and it is not entirely clear how much we are paying before I push the final button to commit. But I did it anyway in blind faith.
Easily added shows and the drop down allowed me to pick my times.
Plenty of options and easy time and date changes.
Was a problem with my wifi but young lady was very patient and helpful. I like nice people helping me. Thanks
I appreciate the online availability when the theater doesn't respond.
It was so easy to make reservations and find exactly where we wanted to go when we're there in April. Before the shows get sold out.
Ok. I don't like that I have to pick up paper tickets. Would rather have online so it doesn't take more time out of my vacation.
Some of the shows don't give much of a description of the acts, consider improving that
Haven't been there yet we will be in branson tonight
I thought tickets would be emailed to me. I didn't realize I have to still pick up my "voucher" and I don't know what seats I was given.
Good list of all the shows and when they are available in Branson.
It woukd have been much more convenient to be able to a 1 stop shop to book all of my entertainment at one time, rather than having to book each one separately.
Also, I found out after I made my bookings that the resort thatxwe are staying has discount tickets for every entertainment venue that I booked, and highly reduced prices.
Had I known that in advance I woukd certainly have booked through that venue, rather than through this site.
Disappointed at the cost of the cancellation fee; wouldn't have booked so early had I known.
It was a great experience. I had questions about our order and tickets. He explained the process and what we need to do once we arrive in Branson. It was quick and easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members