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Boats.netReviews 1,784

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
256
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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G3 rider
March 9, 2026

Outstanding service! Great technical support! Rapid shipping and delivery! Highly recommend Boats.net to everyone!

Date of experience: March 9, 2026
1 review
0 helpful votes
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Very Efficient
March 9, 2026

Prompt and efficient. Went through another dealer and even though I gave them the correct part number, they sent me a different part. Boats.net got it right the 1st time

Date of experience: March 9, 2026
1 review
0 helpful votes
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Honda mower parts
March 8, 2026

Local mower shop back ordered my part. Still not available after one month and no projected delivery date. I then ordered the OEM part from Boats.com on a Monday and it was delivered the following Saturday.

Date of experience: March 8, 2026
Florida
1 review
0 helpful votes
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As advertised, quick shipping and quality correct parts.

Date of experience: March 8, 2026
1 review
0 helpful votes
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Had everything I needed to rebuild the lower unit and carbs on my 1999 Yamaha 40hp outboard. Customer service folks I talked with and asked questions were very nice and pleasant to deal with. Shipping was pretty quick too. Overall great experience

Date of experience: March 3, 2026
1 review
0 helpful votes
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Boats. Net has the best designed website for identifying the exact parts that you need and the checkout process is easy to follow and complete.

Parts shipped the same day, and they arrived in perfect condition.

Date of experience: March 4, 2026
Missouri
1 review
0 helpful votes
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Awesome customer service
March 3, 2026

Boats.net always comes through for us here at Lewis Boats. Always friendly, items show up on time sometimes earlier than expected. They even sent us a swag pack!

Date of experience: March 3, 2026
Alabama
1 review
0 helpful votes
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Great service, terrible shipping
March 1, 2026

Boats.net has always had my needed parts, at comparable pricing. Prompt service, very quick at shipping the product. Only bad thing in shipping is using, USPS for carrier. Very unreliable shipping source.

Date of experience: February 25, 2026
California
1 review
0 helpful votes
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Website is easy to navigate, appreciated the free delivery plus an inexpensive cost adder for expedited delivery.

Date of experience: February 27, 2026
Tennessee
1 review
0 helpful votes
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At my door 2 days later
February 26, 2026

Had the parts I needed in stock. Was only expecting it to have certain parts in the package, but it was the whole set for the piston. And then was on my doorstep 2 days later! The fast shipping is what I like the most.

Date of experience: February 26, 2026
Texas
1 review
0 helpful votes
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Yamaha parts tilt and trim reseal
February 25, 2026

Easy to order needed parts. Have oem parts break down that shows all of the parts you can choose from
Parts are in groups that make it easier to find.

Date of experience: February 25, 2026
Georgia
1 review
0 helpful votes
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Customer
February 24, 2026

Parts have not been delivered lost by shipping company, boats.net rep would not re-ship unless we placed a new order.

Date of experience: February 20, 2026
Texas
1 review
0 helpful votes
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Mercury Outboard Parts
February 24, 2026

Ordered several parts for a 1995 Mercury outboard that are difficult to find elsewhere. The parts were reasonably priced, delivered on time, and shipped in a very strong box to prevent shipping damage. I was totally impressed.

Date of experience: February 24, 2026
North Carolina
1 review
0 helpful votes
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Life saver!
February 24, 2026

I called to see if y'all really did have the backordered parts I needed in stock and you really did... Guy on the phone was super helpful too. Excellent customer service all the way around, Thanks!

Date of experience: February 24, 2026
North Carolina
1 review
0 helpful votes
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Lower unit seal rebuild
February 23, 2026

Purchased lower unit oil seals top and bottom and all water pump parts for my Tohatsu 20 hp, used standard shipping and the parts were delivered within 3 days. All parts fit as they should, I will be using Boats.Net again for any other parts I need in the future!

Date of experience: February 23, 2026
Mississippi
1 review
0 helpful votes
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OUTBOARD MOTOR GAS TANK FILL CONNECTOR
February 22, 2026

THE YAMAHA FILL APPARATUS FOR OUTBOARD GAS TANK I ORDERED WAS FOR A 6 GALLON TANK, HOWEVER THE ONE I RECEIVED WAS FOR A 3 GALLON TANK.
THE FILL TUBE IS HALF THE LENGTH REQUIRED..

Date of experience: February 22, 2026
Partzilla - Boatsnet S. — Boats.net Rep
2 weeks ago

Thank you for bringing this to our attention. We sincerely apologize that you received the incorrect fill connector for your Yamaha outboard tank.

As soon as we were made aware of the issue, we sent a prepaid return label and processed a replacement order at no cost to you. The correct item shipped the same day and is expected to arrive within the standard 4–6 business day delivery timeframe.

We appreciate you choosing us for your purchase and the opportunity to make this right. If there’s anything further we can assist you with, please don’t hesitate to reach out to us directly.

Virginia
2 reviews
0 helpful votes
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Shear Pins and Propeller
February 21, 2026

I found parts for my 3.5 Mercury in two minutes. Another minute and my order confirmation was in my email. Chose regular mail and seems like I got overnight delivery. Bunker buster packaging and beautiful parts. Thanks x 1000!

Date of experience: February 21, 2026
Virginia
1 review
0 helpful votes
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Maintenance time
February 21, 2026

Replacing water pump in older Mercury not only did they have the right genuine parts
The videos are a step by step how to along with how to tackle some tight spots thanks Guys

Date of experience: February 21, 2026
New York
1 review
0 helpful votes
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Boats.net had what I needed and sent it to me promply with a discounted price.
They had schematics to view my part. The price was at least 15% discounted. I recieved the part within 7 days.

Date of experience: February 21, 2026
Louisiana
1 review
0 helpful votes
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Easy and quick
February 20, 2026

I found my parts using the motor parts schematics and placed my order with no issues. I was very satisfied with Boats.net

Date of experience: February 20, 2026