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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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Prompt and efficient. Went through another dealer and even though I gave them the correct part number, they sent me a different part. Boats.net got it right the 1st time
Local mower shop back ordered my part. Still not available after one month and no projected delivery date. I then ordered the OEM part from Boats.com on a Monday and it was delivered the following Saturday.
As advertised, quick shipping and quality correct parts.
Had everything I needed to rebuild the lower unit and carbs on my 1999 Yamaha 40hp outboard. Customer service folks I talked with and asked questions were very nice and pleasant to deal with. Shipping was pretty quick too. Overall great experience
Boats. Net has the best designed website for identifying the exact parts that you need and the checkout process is easy to follow and complete.
Parts shipped the same day, and they arrived in perfect condition.
Boats.net always comes through for us here at Lewis Boats. Always friendly, items show up on time sometimes earlier than expected. They even sent us a swag pack!
Boats.net has always had my needed parts, at comparable pricing. Prompt service, very quick at shipping the product. Only bad thing in shipping is using, USPS for carrier. Very unreliable shipping source.
Website is easy to navigate, appreciated the free delivery plus an inexpensive cost adder for expedited delivery.
Had the parts I needed in stock. Was only expecting it to have certain parts in the package, but it was the whole set for the piston. And then was on my doorstep 2 days later! The fast shipping is what I like the most.
Easy to order needed parts. Have oem parts break down that shows all of the parts you can choose from
Parts are in groups that make it easier to find.
Ordered several parts for a 1995 Mercury outboard that are difficult to find elsewhere. The parts were reasonably priced, delivered on time, and shipped in a very strong box to prevent shipping damage. I was totally impressed.
I called to see if y'all really did have the backordered parts I needed in stock and you really did... Guy on the phone was super helpful too. Excellent customer service all the way around, Thanks!
Purchased lower unit oil seals top and bottom and all water pump parts for my Tohatsu 20 hp, used standard shipping and the parts were delivered within 3 days. All parts fit as they should, I will be using Boats.Net again for any other parts I need in the future!
THE YAMAHA FILL APPARATUS FOR OUTBOARD GAS TANK I ORDERED WAS FOR A 6 GALLON TANK, HOWEVER THE ONE I RECEIVED WAS FOR A 3 GALLON TANK.
THE FILL TUBE IS HALF THE LENGTH REQUIRED..
I found parts for my 3.5 Mercury in two minutes. Another minute and my order confirmation was in my email. Chose regular mail and seems like I got overnight delivery. Bunker buster packaging and beautiful parts. Thanks x 1000!
Replacing water pump in older Mercury not only did they have the right genuine parts
The videos are a step by step how to along with how to tackle some tight spots thanks Guys
Boats.net had what I needed and sent it to me promply with a discounted price.
They had schematics to view my part. The price was at least 15% discounted. I recieved the part within 7 days.
I found my parts using the motor parts schematics and placed my order with no issues. I was very satisfied with Boats.net
Answer: Please contact [email protected] or call him at 863-232-5661 ext. 102 he can assist with your options
Answer: Thank you for your recent inquiry with www.boats.net regarding the Yamaha motor priced below Yamaha T9.9XWHB High Thrust 9.9HP, 25", Tiller handle, Electric/Rope Start, Power Tilt Price: $2,898.63 MSRP: $3,760.00 Or 2017 Scratch & Dent (Crate Damage Only) Yamaha T9.9XPHB High Thrust 9.9 HP, 25" Shaft, Tiller, Electric, PT&T, High Thrust Price: $3,019.01 $2,680.42 MSRP: $3,760.00 **Avaialble Yamaha requires Boats.net to ship Yamaha outboards to an authorized dealer's location to complete a proper pre-delivery inspection (PDI) on all of their tiller handle motors. Yamaha Dealers charge a fee to complete the PDI. Boater's World (DBA Boats.net) is an authorized Yamaha Marine dealer and is authorized to sell and service Yamaha Marine outboards, watercraft's, products and parts. Our fee of $90.00 will be charged for the PDI if your motor is picked up here at our facility. Your sales person can help you locate a dealer nearest you or explain the process if the motor is picked up here in Lake Placid, FL 33852. There is no sales tax on motors shipped out of the State of Florida. We thank you for choosing Boats.net for all your boating needs. Please do not hesitate to call or email me with any questions. My number is below.
Answer: Hahajaha. If you need it that bad, buy it and wait.
Answer: Hello Apiline! What country are you looking for? We sell parts to 120+ countries; hoping we are able to help you out. Please email [email protected] and we'll do our best to help you.
Answer: All you need is the gasket kit... n... YouTube... YouTube has guided me through my project boat...
Answer: Thank you for your interest in our company. I regret to inform you that we do not have any stores in Europe. However, we do ship worldwide. Please feel free to email our parts team at [email protected] a parts list, and we will gladly quote you a cost to ship overseas. Should you have any further questions or suggestions please feel free to contact us.
Answer: Thank you for your interest in our company. I regret to inform you that we are not currently offering any promotional discounts on our website. We do offer a price match guarantee on all of our OEM products.


Thank you for bringing this to our attention. We sincerely apologize that you received the incorrect fill connector for your Yamaha outboard tank.
As soon as we were made aware of the issue, we sent a prepaid return label and processed a replacement order at no cost to you. The correct item shipped the same day and is expected to arrive within the standard 4–6 business day delivery timeframe.
We appreciate you choosing us for your purchase and the opportunity to make this right. If there’s anything further we can assist you with, please don’t hesitate to reach out to us directly.