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BelkReviews 340

1.8

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Belk Reviews Summary

Belk has a rating of 1.8 stars from 340 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Belk most frequently mention customer service, credit card and return shipping. Belk ranks 359th among General Apparel sites.

service
94
value
86
shipping
72
returns
68
quality
81

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Michigan
1 review
0 helpful votes
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So I ordered a pair of Under Amour Golf shorts for my Stepson like over a Month before Christmas. I also ordered 3x other things so I received the 3x other things within a few days GOLF SHORTS NEVER came called numerous times they said oh relax it Takes 15x Business days, I reiterated U KNOW ITS FOR XMAS they reassured me it was gonna be here. And ofcourse nothing so it's like December 14th 11 days before Xmas I call they say OH SORRY CALL ON FRIDAY 18th WE WILL EXPRESS 2x NIGHT DELIVERY! So I call and they say We will ship them be there be there by Xmas, I call today on the 23rd to see shipping info And the lady Wendy who was a 5x star customer svc rep Said Oh they are on BACK ORDER SHOULD HAVE GOT AN EMAIL! Check the EMAIL NO F**KING EMAIL! I've been waiting for over a Month for a pair of shorts that ofcourse were lost now then resent BUT OUT OF STOCK THAT NO ONE NOTIFIED ME! This place is an ABSOLUTE F**KIN JOKE! And I'm a manager of customer service myself for a Fortune 500 company and if this happened to my company ID BE ABSOLUTELY EMBARRASSED!

Date of experience: December 23, 2020