Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They help you find a copy. They help you pick the best deal on each title. You can buy a huge pile of hard to find books for peanuts. What's not to love?
I get tons of books here even some no one ever heard of, in languages no one ever heard.
Book exactly as described and arrived quickly. Great seller.
Some items that I want are not available in trade paperback, which is my favorite when it comes to books, because it is the easiest for me to hold. I can usually find it in hardcover instead, and Alibris generally has them for sale.
It is always a good experience with shipping on all of my past orders.
Quick shipment 2-3 days after placement of order it arrived quicker than anticipated. All books arrived in the same box- and got here within about a week or so of ordering.
Mint condition, loads of knowledge and spells for self development in many areas of life. Worth every penny.
It's a pretty reliable app for buying books quickly and for cheap! I ordered 4 books and they thankfully got here safely and fairly quick!
Album listed as CD but received LP instead. Could have been user error on my part? Was a new LP so decided to keep rather than return. Other CDs in order were as described.
I love the search function, the sorting options and suggestions for other books
My order from Alibris arrived and was as described. I've ordered from Alibris several times and have always been satisfied. Descriptions of the books and prices are accurate. I will continue to use them as my go-to source for second-hand books. Keep up the good work!
Easy, quick and efficient as usual. Alibris is my go-to place for used books.
Always find the what I looking for at good price from Alibris.
HASTA EL MOMENTO LA EXPERIENCIA HA SIDO BUENA, PARA SER MI PRIMERA VEZ.
You indicate that at the book location that the shipping was C 7.47 That is pretty clear when I am ordering from Canada. If there is a rate for CA that is diffeent from US that should be indicated that the 7.47 is for USA only. I get to check out and it is 16 and change. One book would have cost me more than 5 CA than I would have paid at Amazon Sooo No book from you. Book was cheaper, but not when 16+ is added to it! Paul E Hurtubise PS. I did read you shipping policy so don't tell me about it!
Easy to find the book I sought in an acceptable edn & at at a good price. Completing my order was also easy.
I found the listings and ratings of the copies quickly and at good prices.
Somewhere during the shopping process, I saw an offer that if I entered my email for future notifications, I'd get a discount in my purchase. Once the purchase was underway, I went back and supplied my email for this discount, and could not get it. Consequently, I paid five dollars more than I thought I was going to. Very disappointing.
Need to be more world wide, I need my country's currency! Saudi riyals. Also instalments must be provided. Tabby and Tamara area the biggest companies here for instalments.
The website is easy to use and overall selection is good. I am usually able to find what I am looking for at a reasonable price on Alibris.
Love the prices and easy checkout. They have some wonderful books and other items at great prices It's not long to receive your order. The shipping prices are reasonable
Easy, intuitive search engine. Alibris seems to carry options that other providers simply do not.
Only thing I would like to change is the size of "trade paperbacks" are never given. Some are small enough that the small type font gives trouble to aged eyes.
Easy shopping. Have not been able to eradicate from your records a mastercard which I have cancelled.
The products come in at about the quality described, however the pricing is not usually very accurate and when shipping is included things get expensive fast.
First time ordering not much to report. Once I receive my purchase in a timely manner and in good condition, I will review again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

