Why does the drive '' spool" become locked when the support bracket is inserted? Why wont the idler "spool" receive the support pin (hole too small)?

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Veeni M. · Accepted Answer

Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at reviews@groupbayport.com along with your order number so we can assist you more effectively.

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