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Customer Service was helpful, pleasant & knowledgeable through the reservation process They were willing to go extra steps to confirm correct details of stay and hotel policies read more

Easy to make reservations. Did not think I had received confirmation but I did. Found after looking through junk mail. Appreciate the follow-up! read more

It was a great experience. I had questions about our order and tickets. He explained the process and what we need to do once we arrive in Branson. It was quick and easy. read more

The description of our chosen property was accurate albeit not what we thought we were getting. The title of the property included, "heated pool, not common in the desert..." which we took to mean the... read more

My one stop holiday shop. Have booked with alpharooms many times and have never had a bad experience. The website is straight forward and easy to navigate. With very competitive pricing with no hidden... read more

Since I was not able to find any acceptable hotels available after checking multiple times over the past year. I requested a refund with Erica in a chat and she advised I should receive a refund withi... read more

We recently took a Gangtok Darjeeling package with them and had a overall good experience with them. Good things: 1. They keep good hotel options to choose from and provide great hotels for the pack... read more

Awesome travel staff, easy to approach, highly recommended. They better understand clients requirement, TravBond reviews was good we saw while we confirming the package. Experience was great. read more

Trip factory charges higher and no additional service. Upon asking for refund for extra hotel charge, they bluntly said can offer voucher which can be used for your next purchase. read more

They now transfer you to an outside booking company that charges you a non refundable $100 white gloves service that u don't need if u ever booked anything you're self. They also charge you the resort... read more