433 reviews for WoodlandDirect are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
California
1 review
0 helpful votes

Good, but overpriced.
March 31, 2026

The product is fine, but for the material is simple and not complicated at all. The product is overpriced.

Why I chose this business:
Product selection
Date of experience: March 21, 2026
1 review
0 helpful votes

Great experience
March 31, 2026

My salesman was very knowledgeable and friendly

Date of experience: March 21, 2026
1 review
0 helpful votes

Replacement part
March 31, 2026

The process to order and receive the part was seamless. The manufacturer delay was painful. Loved my rep, Nick Janco!

Why I chose this business:
Previous client.
My experience with customer service:
Nick stayed on top of this for me.
Date of experience: March 21, 2026
Georgia
1 review
0 helpful votes

Good
March 29, 2026

Good...

Why I chose this business:
Needed a fireplace
My experience with customer service:
Good
Date of experience: March 19, 2026
1 review
0 helpful votes

Excellent service by the sales person
March 28, 2026

She was nice, pleasant and very helpful!

Why I chose this business:
It had the fire grate size I needed.
Date of experience: March 18, 2026
1 review
0 helpful votes

Review
March 23, 2026

It was good, and thank you

Why I chose this business:
One of 2 companies that offer quality fire tools...
Date of experience: March 13, 2026
1 review
0 helpful votes

Wonderful service with cheap price and high quality products.
March 23, 2026

The staff is very nice, patient and experienced.

Why I chose this business:
Nice and professional and friendly service
Date of experience: March 13, 2026
1 review
0 helpful votes

Beautiful fireplace screen!
March 22, 2026

We love our new fireplace screen! Thanks to the help of customer service, it fits perfectly!

Date of experience: March 12, 2026
Arizona
1 review
0 helpful votes

Wrong size
March 20, 2026

I think the screen isn't the size I ordered.

Date of experience: March 10, 2026
Texas
1 review
0 helpful votes

Very pleased with the log set in appearance and guality.
March 19, 2026

Ordered and received with no problems.

Why I chose this business:
They had the Peterson Real Fyre brand that I previously had and you were cheaper than the Real Fyre company.
Date of experience: March 9, 2026
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433 reviews for WoodlandDirect are not recommended