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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I was amazed at the products and the service I received.
My order came quicker than expected and i was so excited to try. The taste is very unique my itself but mix with citrus it is delicious. I ordered the mango and this is just week one so we will see how it goes
Thank you for sharing! We’re so glad your order arrived quickly and that you’re enjoying the taste. We’re excited for you to see the results as you continue your E27 Mango journey!
I was looking forward to starting my regiment for my thinning hair to receive the product and it is unusable as I believe it is missing the tube inside that allows the product to be dipensed.
I love the concept of your product but the website was complex and took a lot of time, I don't like being pushed into buying more, I just want to buy what I want
Great taste, has all the ingredients you look for in a collagen supplement. The only thing is it only has 5gs of collagen per serving. Most collagen supplements have much more. But this is a great product that you actually able to consistently take everyday.
We’re so happy to hear you’re enjoying the taste and finding it easy to take consistently every day. That means a lot to us! Our formula is thoughtfully crafted to balance high-quality collagen with other supportive ingredients to help support overall skin health and wellness. We truly appreciate you taking the time to share your feedback with our community. 💛
I did order the liquid collagen. And was going through the steps to check out. A lot of skip sections to get to the check out. Hit a button for to learn about a 20% off, not realizing it was for a specific product and the product was automatically added with no way of removing the add on product. On top of that a product I'm not interested in.
I've been a customer for a while and I have never had any issues with spoiled child. I always feel revitalized when I'm taking it. I hate pills that why I chose to order from spoiled child. Love the flavors and it tasted good with juice or mixed in my water.
We love hearing this! Thank you for being a loyal customer and for sharing how much you enjoy your Spoiledchild products. We’re so glad you’re part of our Capsule community💛
I was charge twice for two items that I didn't order! I matter complaining I got an email saying to keep the product and I would be refunded. Well I received one of the products BUT I never received the other one which is fine HOWEVER I still got charged for BOTH ITEMS!
Es primera vez que hago una orden de un producto sin pagar el costo total para ser probado y ver la efectividad del mismo, voy a probarlo cuando me llegue para poder ver la veracidad de la oferta y posteriormente hacer mis compras futuras de los productos que ofrecen, gracias
Thank you for giving us a try! We’re excited for you to experience our product and see the results for yourself. We hope you love it as much as we do 💚
Number 1-I did not receive my $20 discount that I received because I participated the survey.
Number 2- I was only supposed to be charged shipping and handling if I applied for or selected subscription which I did for $39.20 a month and I was charged full price. I live on a fixed income. I can't afford to shell out that much money at one time for something that's a beauty product in the long run.
Every time I feel like it's safe to do something online this happens and I 100% support, black businesses or businesses that I assume are black businesses I don't like this feeling and I very much would like a refund or this rectified immediately.
I wasn't offered the free trial until AFTER I placed an order paying for the product.
Then I got the email offering me $0 payment, try before you buy.
So lame
I'd love to leave a positive note however I still
Haven't received my items.
Feel a little deceived. Email stated I had $20 credit. Clicked the link. Ordered $60. No cedit. Rechecked email. Sent at 11:09 am. Had to use before midnight that night. Didn't open till 7 am the next day.
I like it so far. I am taking the collagen and the one before sleep. In the morning I feel a lot better and at night I sleep like a baby.
Thank you for sharing! We’re glad the E27 collagen and N29 supplement are helping you feel energized in the morning and sleep so well at night.
Ive only been hsing for two weeks, so my review is not indepth as others I'm sure. Im taking this alongside my minoxidil and other vitamins. It seems like a good fit in my mix so far. The pineapple taste is great.
Thank you for sharing your experience so far! We’re glad to hear that E27 Collagen is fitting well into your routine alongside minoxidil and your other vitamins, and it’s great to know you’re enjoying the pineapple flavor. We appreciate you giving it a try and look forward to hearing your thoughts as you continue using it.
Well I just ordered the product yesterday, so I'm guessing this request for a review is based on the Ordering Process which I found 1/2way annoying since I had to click SKIP at least 10-15 times to bypass the pressure selling of the other products that are carried. On the other hand, I did not know that there were so many other products being offered, so I suppose it's a "plus" and "minus" situation for me.
I have been thinking about this for a while. I need to lose some weight and I was hoping that it would work for that and also get rid of some of these frown lines. He took me about four weeks before I even ordered anything.
Thank you for giving us a try and for sharing your experience! We understand that starting something new can take time, so we really appreciate you taking that step with us. Many of our customers enjoy incorporating our products into their wellness and skincare routines, and we hope you’ll have a great experience as you continue using them. ✨
It was interesting to get a 100 discount on these expensive products hopefully they'll work. Very easy and fun looking at the different products for skin, hair and even lips.
Thanks! We’re happy you enjoyed the discount and exploring our products. We hope you love the results! 🙌
I have attempted to place an order several times. Free trial... is it a free trial... tricky to add another product and then free trial can't be used. As I would get closer to completing my order... a TON of pop up "add ons"... then a long questionnaire. Confusing as to what is a free trial... what is a free gift. Just be clear. I hope if I need to cancel... the process won't be as unclear! Less is More. Make it simple.
The website was fairly easy to navigate. The check out funnel was excessive, like 17 options too long. Tbd on actual product experience.
Thanks for your feedback! We’re glad the site was easy to navigate and will keep working to make checkout simpler. Enjoy your product!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much! We’re thrilled to hear you’re amazed by both our products and the service. Your kind words mean a lot to us, and we can’t wait to continue supporting you!