RyanAirReviews 95

22nd August 2023 I and my son missed the flight with 2mins to board the plane, due to ryanair workers misleading us with the directions to board the plane. When I arrive in 2mins late before I board they were talking wasting time, not allowing us to board the plane, refusing us to board the flight and your staff have been physical rude to me at the airport when I was checking in my luggage. This is not good service. On the same day 22nd of august I and my son slept in the airport and booked another flight for 24th of August.On 24th of August at 6am to check in at the gate. The Ryanair air staff that was short and tiny on duty at that time was very very abusive to me.the staff is not trained properly, the staff was purposefully shouting, unlike unthinking rude body language and aggressive attitude towards me not wanting me to board the flight, standing at the gate entrance, pulling the empty small bag off me in front of everyone that wants to board the flight. Because I was holding an empty small bag. Your staff told me to pay for an empty small bag with nothing inside the bag. I told her I can not pay for an empty small bag. While I was explaining she was harassing me being mean aggressive to me. Staff pulled the small bag off me and I walked to board the plane. On my way to board the flight your cabin lady staff stopped me because I was holding a ball to board the plane. She informed all the crew staffs. They had to tell me to take the ball out of the plane or I wouldn't board the plane. I had to put the air off the ball. This is hateful behaviour. Everywhere you go around Ryanair air staffs in Funchal maderia airport and crew staffs is all hate behaviour. Please Spread the news stay away from ryanair service and the Portuguese women, ladies are not nice individual, not respectful, not kind, horrible humans, People are not nice there. This is real and the bad experience in Madeira in Portugal