First, I love you guys - and the man who last called me and told me I would not be given a check, but was nice, well, for either the first guy who did not fix the problem, nor the 2nd man I was told by your rep (the first one was ugly as she got the first guy on the phone and she somehow got got cut off - and of course he hung up on me - this has been going on since December - leaking refrig - he came out several time - I paid his charge - he ended up putting a new icemaker in it - but came out serveral times to do so - he works at an apt complex - I called him and said it was STILL leaking and HE said he would call you guys - but 3 weeks later nothing - that's when I called again and your rep was rude - sadly - but she and the guy hung up on me - I called the next rep and she was VERY nice - and got a Mr. Parker to come out for 125 which I paid - he fixed it that day - and two weeks later all good - Your young man called nicely and said I would NOT be getting the different btwn my 65 dollar decutable and the last guy who just did what he called routine maintaince on it? Hmmm, I said ok, but what abouth the guy who never fixed the problem - no check on that he sadly said. So, I said I wished I had known that as I would have gotten the man myself - anyway - I understand but NEVER about the first guy - if you did send me a check I do not remember as it started in December of last year - LOL - and I nicely said, it was on his head and I would be paid back - never worry - I live and learn and love you guys - and I will call again - but not about that lol -

Very good help with updating payment method

Great service from the technician

Still waiting on the final outcome of the claim.

OK the service has been good thus far.

Home safe personal were very helpful and curious.

Issue was resolved quickly.

The gentleman was very knowledgeable.

Very pleasant and all questions answered!

Nice people, tho they talk quickly at first. I am older and appreciate their assisance