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Elephant Stock generally enjoys a positive reputation for its high-quality wall art, with many customers praising the aesthetic appeal and craftsmanship of the prints. Timely delivery and careful packaging are frequently highlighted, contributing to overall customer satisfaction. However, concerns arise regarding customer service, particularly related to delays in order fulfillment and inadequate responses to inquiries. Some customers expressed frustration over return policies and perceived unresponsiveness from support staff. While the company excels in product quality and offers attractive discounts, improving communication and support could enhance the overall customer experience.
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The pictures arrived w No glass. In small print this $150 picture was cardboard and NO GLASS! TOTAL RIPOFF
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through [email protected], or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through [email protected], or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: Thank you for reaching out. Customers are responsible to settle those Customs duties and taxes. It varies per country/region, according to your local regulations. We use FedEx mostly, you may refer to this link to FedEx India for further information: https://www.fedex.com/en-in/home.html Thank you.
Answer: We might have encountered some slip-ups, a few bumps on the road, I mean who doesn't. Right? But we are glad we are back on track and we pride in providing exceptional customer service! Thank you, Yvette, and Mark!
Answer: We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!
Answer: We truly do! Our customer satisfaction matters to us the most! Looking forward to doing business with you too soon!
Answer: These words are the ones we will never get tired of! Thank you, Stephanie and DeeAnn!
Answer: Thank you, DeeAnn T, for your continued support in our artworks and service! We appreciate your kind words and your responses to this Community Q&A.
Elephant Stock gives your passion expression!
Here at Elephant Stock, we specialize in curious design with unique style. With a wide variety of distinctive canvas print panels, wall art and more, we decorate your life from the inside out. Revolutionizing home decor offerings, we appeal to our customers through our high-quality items that personalize your spaces through creativity in design, whether work or home.


Hi David! We appreciate your feedback and we're really sorry this happened. We would like to assure you that our goal is to make sure that you are happy with your purchase and that there are no issues with your artwork. In rare circumstances, we may encounter manufacturing issue and this is something that we take seriously. We'd like to thank you for letting us know about it and this is something that we can definitely avoid from happening again. We will get in contact with you within the day to give you the best solution available and hopefully, you'd give us a chance to turn your experience around. Please wait for a call within the day. Have a nice day!