Eddie Bauer
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About the business
Business Highlights
General
Parent Company: SPARC Group, LLC
Target Gender: men, women
Target Age Group: 26-45, 46-60
Shipping
Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $100
Returns
Return Policy: not free
Return Instructions: products must be original unworn/unused condition with proof of purchase
Return Cost: $7 shipping fee
Sustainability
Sustainability Score: Not Good Enough
Recycling Program: (Re)Adventure
Product
Style: active, casual
Body Fit: regular, plus size, petite & short, tall
Available Sizes: Men's (XS, S, M, L, XL, XXL, XXXL), Women's (XS, S, M, L, XL, XXL, XXXL, 1X, 2X, 3X)
Customer Service
Support Channels: chat, email, contact form
Support Phone: +1 800-426-8020
Payment Options
Payment Methods: financing, card payments, PayPal
Buy Now Pay Later: Klarna
Membership Programs
Rewards Program: TopCashback, Rakuten, Active Junky, Mr. Rebates
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How would you rate Eddie Bauer?
Eddie Bauer Reviews Summary
Eddie Bauer has a rating of 1.7 stars from 159 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eddie Bauer most frequently mention customer service, credit card and next day. Eddie Bauer ranks 347th among General Apparel sites.
service
48
value
36
shipping
36
returns
37
quality
29
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Michigan 5 reviews 3 helpful votes
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My husband really like there Polo shirts
August 13, 2013
My husband really like there Polo shirts
Date of experience: August 13, 2013
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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