5 reviews for CarParts.com are not recommended
These reviews remain publicly visible as part of our commitment to transparency. Our review quality system prioritizes reviews with specific, detailed, and actionable feedback. The reviews on this page contain more limited information, so they are displayed separately while remaining available for everyone to read.
New York
1 review
0 helpful votes
Missing the tensioner
July 1, 2023

Missing the tensioner received only 2 pieces of the order …………………………………………………………………………………….!

Date of experience: July 1, 2023
CarParts .. — CarParts.com Rep
over a year ago

Hi T a S.

We thank you for your review and for bringing this to our attention.

We would like to get more details about your feedback and work with you in resolving the issue. Please send us a message at [email protected] with your order details so we can address your concern properly.

Here's your ticket #: CAT-97153. Please write this on the subject of your email for immediate assistance.

We look forward to hearing from you.

Working with you,

Renabesh M.
Customer Advocate Team
CarParts.com

Oregon
3 reviews
0 helpful votes
BAD, BAD, BAD!
May 10, 2023

THESE IDIOTS SENT ME THE WRONG PS PUMP AND WOULD NOT REFUND ME. NOT MY FAULT. THIS PLACE SUCKS!

Date of experience: May 10, 2023
CarParts .. — CarParts.com Rep
over a year ago

Hi Jim,

Thank you for sharing your feedback. Please send us a message at [email protected] with your order details so we can address your concern properly.

Here's your ticket# - CAT-95881. Please write this on the subject of your email for immediate assistance.

Regards,
Patrice
Customer advocate team

New York
1 review
0 helpful votes
Address
November 21, 2021

This Is My Mailing Address 189 Dumont Avenue, Brooklyn New York ******* APT 2R
Order #CPZ*******. Thank You...

Date of experience: November 20, 2021
CarParts .. — CarParts.com Rep
over a year ago

Hi Wilfredo,

Thank you for the 5 star rating. Our record shows that the address that we have on file is correct. The part is already shipped out from the warehouse, and a tracking email was sent to you on November 21st. In case you don’t see these emails, please check your Junk/Spam folder.

If you have any other concerns or need further assistance, please feel free to contact us.

Thank you for doing business with us.

Working with you,

Renabesh M.
Customer Advocate Team
www.CarParts.com

Texas
1 review
1 helpful vote
People dont bash car parts. Com. Its the mail carriers. I have orded 6 product's NEVER A PROBLEM
August 16, 2018

The planet is not perfect
Neather is the mail.
Your order is shiped the same day.
Happy motoring.

Date of experience: August 16, 2018
Florida
1 review
0 helpful votes
Discount please.
May 2, 2018

Bumper came with obvious ding. *******000*******000*******000*******000**************001*******000**************000

Date of experience: May 2, 2018
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5 reviews for CarParts.com are not recommended