MayKool
Questions & Answers

Thank you for contacting us. You can see product's page about the detail size chart. The size of item is same as product's page size chart.

Thank you for contacting us. Could you contact [email protected] and let us know the SKU which you want to get, please? Then we will check whether it is super thin or not. Thanks, Maykool

Thank you for contacting us. Could you send your detail questions to [email protected] about the item or shipping time, please? We will reply your email with additional info.

Thank you for contacting us. According to your order#, we sent an email to [email protected](hidden some info), please check your email inbox/spam folder. The estimated shipping time is about 7 to 15 business days for your shipping method.

Shipping & Delivery Receiving time = Processing time + Shipping time Note: In orders with more than one item, the processing time will be based on the item with the longest processing time. Most of clothes will need 1-3 business days of processing time, some special clothes wil need 4-10 processing time.

Normally our system will send tracking# emails to our customers. If you don't get a tracking# email, don't worry. Just send an email(with your order# and shipping address) to [email protected] who will reply your email asap. Then please check your email inbox/spam folder in 24 business hours.

Could you contact [email protected] and tell them about your order#/shipping address, please? Then they can check it with shipping company and reply your email asap, please check your email inbox/spam folder.

It was shipped out, so we can't cancel it, please check your email inbox/spam folder, we replied your email. The estimated shipping time is 7 to 15 business days for saver shipping method. If you don't need it, please contact us to return after it arrives to your address. https://www.maykool.com/returns-refund/ I Want to Cancel My Order Once your order has been shipped out(although tracking# email may be delayed), it can no longer be cancelled. But you can contact us to return and get a refund after we receive your returned item(s).

I checked your order, the estimated date of delivery will be the 19th or 20th. Our return policy: https://www.maykool.com/returns-refund/

Yes, it is same. We can ask our warehouse to take some photos, then send photos to you before we ship it out.