Tax:
137 businesses
The software is modern, has a lot of different ways to enter information, gives you help and other great options to prepare taxes. The training that comes with the software is very helpful to assist y... read more
Nice and expected kind of customer service. Cool customer experience. The concerned person is respecting the customers in proper manner. Prompt response and service, surely I will recommend to many pe... read more
Filing late in a hurry, took a chance on this software. It seemed to work, all data entered, preview looked ok. I just needed it to print so I can mail it. It prints an empty form.
Wasted an hour with... read more
Our case was advanced when we came to Optima and they were fully aware of that. We were also trying to get a couple of years of returns submitted, after a flood had damaged our home and we had to sear... read more
No customer service link on their website. Their online help link does not work. They don't give you a way to reset your password.
Take my advice and go elsewhere. If anything goes wrong you will regr... read more
GPT has been helping me from past 3 years in filing my tax.
They are prompt in answering the questions and reasonably priced.
I would recommend them to all read more
I received exceptional customer services. Their team of professionals made me feel like they would take care of everything and they did. My representative was extremely knowledgeable, and courteous. I... read more
I had to create an account simply to download a doc that they could have easily emailed me!
This despite the person creating the tax document provided them my email address to provide me a copy of th... read more
The representative are very rude and get frustrated easily, this will be my last year doing taxes with Etax, we pay service fee and such horrible customer service. read more
Was a loyal customer over last few years. This year the service is so disappointing. I got 5 calls and 3 voice mails in a day before making payment. I noticed a wrong calculation and asked for a call ... read more